Cited
Every answer points at the source
"Pool hours are 6am-10pm, May through September (Source: handbook.md — Pool Rules)." Residents trust it because they can check it, and the board can see exactly what it told people.
FrontDeskAI reads your handbook, CC&Rs, and amenity rules, then answers residents around the clock — with a citation, or an honest hand-off to the office.
Flat $19/mo — never per unit
Pool hours. Trash day. Gate codes. Guest parking. The ARC form. Every week, the same handful of questions, to a person who has other work.
Thirty questions cover most of the inbox — and they never stop arriving.
Two staff give two versions of the pet policy, and now there's a dispute.
A Friday-night question gets a Monday-morning answer.
The answer was always on page 4. Residents email anyway.
Every answer comes from your community's own files, with a citation — or it says it doesn't know.
"Pool hours are 6am-10pm, May through September (Source: handbook.md — Pool Rules)." Residents trust it because they can check it, and the board can see exactly what it told people.
No document, no answer — it hands off to the office instead.
Retrieval runs locally. No API outage takes your bot offline.
PDFs, Word docs, plain text. Drop them in a folder.
The question log shows the board where the handbook is unclear — often more useful than the answers themselves.
Legal, financial, and dispute questions route to a human every time, by design.
CC&Rs, handbook, amenity rules, meeting calendar.
Where anything it can't answer should go.
Test it with your ten most common questions.
Email autoresponder or a widget on the community site.
The big platforms bundle this and charge $3-8 per unit per month. A 200-unit community pays them $600+. This is $19.
Try it on your handbook.
Unlimited questions, unlimited residents.
It only answers from your documents and shows the citation, so a wrong answer means the document is wrong or unclear — which the question log surfaces. It never guesses; unknowns go to a human.
Retrieval runs locally against your own files. Only the phrasing step touches a model, and it can be disabled entirely — the bot still answers with the source passage.
It's built to refuse them. Anything touching legal, financial, or dispute territory routes straight to your escalation contact.
No. It works as an email autoresponder on your existing office address. The widget is optional.
Early-access communities lock $19/mo for life — flat, regardless of unit count.
No spam. Unsubscribe in one click, honored immediately.