Escalates
Fair-housing questions never get an automated answer
Anything touching familial status, disability, source of income, service or support animals — or approval, credit, and negotiation — routes to a human immediately. That rule runs before anything else, every time.
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Facts only
Rent, availability, pets, parking — as you configured them.
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Tour flagging
Interest in touring surfaces at the top of the morning list.
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Never hangs
If phrasing is unavailable it states the facts plainly instead.
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Sounds like your office
Warm and brief, with a tour invitation — not a chatbot script and not a wall of amenities nobody asked about.
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You see every reply
Full log of what was asked, what was answered, and what got escalated — so the office stays in control of its own voice.